We are committed to resolving complaints and grievances promptly and transparently.

1. How to Raise a Grievance

You can raise your concern by emailing us at care@illumeskin.com or writing to:

Grievance Officer
Yasya Biosciences Pvt. Ltd.
Incubation Centre
Haryana
Phone: 9582715653

2. Response Time

We aim to acknowledge your complaint within 48 hours and resolve it within 7 business days.

3. Escalation

If your issue remains unresolved, you may escalate it to the Consumer Grievance Redressal Forum as per Indian laws.