Orders can be canceled within 2 hours of placement or before dispatch, whichever is earlier.

1. Cancellation Before Dispatch

To cancel, email us at [care@illumeskin.com] or call our customer service within 2 hours of placing the order.

2. Cancellation After Dispatch

Once shipped, the order cannot be canceled. You may opt for a return once delivered (if eligible under the return policy).

3. Auto-Cancellation

We reserve the right to cancel orders if the product is unavailable, address is incorrect, or due to any unforeseen issues.